Returns Center

How it Works

Select the Items to Exchange/Return

Ship Your Return with the Pre-Paid Shipping Label

Get a Refund Confirmation after Your Return is Received

Common Returns Questions

Is it easy to exchange items?

  • Yes! Once your exchange is approved, you'll receive a prepaid shipping label along with step-by-step instructions on how to process your exchange.
  • During the return checkout you will be able to create a new order for your exchange items. We will ship the new order during normal processing hours and before we receive your return

Is it easy to return items?

  • Yes! Once your return is approved, you'll receive a prepaid shipping label  along with step-by-step instructions on how to return your items. You will also receive an instant refund voucher if you would like keep shopping while your return is in transit.

How soon will I get my refund? 

  • If you do not use your instant refund voucher, once your items are received and inspected at our warehouse, we will process a refund to your original form of payment.

What items are returnable?

  • Unused/Unworn items purchased in the last 30 days are eligible for an exchange or refund.

What items are non-refundable?

  • Panties
  • Items marked as final sale.
  • Custom orders
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